Paul Singapore’s operation team was able to achieve a work-life balance without any turnovers from their drivers, while still fulfilling all their deliveries seamlessly.
Paul Singapore, a local bakery serving both businesses and consumers, struggled to meet high delivery demands with a small team of drivers. Their disorganized operations and long working hours led to high turnover among in-house drivers.
Relying on ad-hoc drivers made things worse, as they were often unreliable and failed to complete orders. This left the logistics manager managing operations around the clock. With only two chilled trucks, the limited time and resources caused frequent delays in B2C deliveries.
The HEW Transportation team met with Paul Singapore’s operations management to understand the challenges they were facing. We analyzed the root causes of their issues and proposed effective solutions. With Paul Singapore’s approval, we quickly implemented the new strategies to improve their operations.
By merging Paul Singapore’s operations with our transport management system, we were able to view all pending deliveries and fulfil them on time.
We added an extra chiller truck to Paul Singapore’s fleet with a monthly fee that also included primary and secondary drivers as a standby for unexpected situations.
We assigned an experienced operations executive from our internal team to Paul Singapore to guide and assist them with any challenges they face.
Paul Singapore’s daily operation is now on auto-pilot mode and the internal team has a more organised work flow for better work-life balance.
It’s Your Turn To Get An Upgrade On Your Logistics Operations
Whether you’re looking for reliable delivery, cold chain solutions, or a logistics partner you can trust — HEW Transportation is here to help. Get in touch with our team today and let’s start moving your business forward.
