Have you ever called a professional delivery service and didn’t get what you expected? Or on the other hand, have you ever ordered something via mail and didn’t get it or never received it at all? These experiences in a courier service can be frustrating. However, if you’re an entrepreneur, these things can be far more awful than a minor annoyance, they can cost you a sale or a customer. So, when you’re looking for courier service on call, On-Time delivery or same-day delivery service, how do you decide which courier service you should trust and which ones you shouldn’t? In this blog, we break down the top qualities of a professional delivery company so that you don’t have to! DEPENDABILITY

Above all else, you need to be able to depend on your courier service company. Imagine you’re in a situation where your business needs a parcel delivered on-time and on the same day. Are you going to opt for a professional delivery company that’s offering the best rates, or are you going to opt for the courier delivery company that has a proven track record of delivering parcels on time as expected? Don’t hesitate to contact us today.

FLEXIBILITY

No, we’re not discussing gymnastics here. When we say “flexibility,” we’re referring to the parcel delivery company’s schedule. Do they have enough drivers or vehicles to get your things to you? Are they efficient at planning their schedule or creating parcel delivery routes so that you can always depend on them? This is the thing that we mean by flexibility. Are they efficient at planning their schedule or creating parcel delivery routes so that you can always depend on them? This is what we mean by flexibility. If you answered no to any of these inquiries, you may want to reconsider working with that courier service company.

CONVENIENCE

There’s a reason it’s known as “courier on call,” courier delivery service are all about convenience. As such, you should always be searching for an organization that is always looking for ways to make your job easier and provide you with more convenient services. Some of the ideal ways a courier delivery company can offer you convenience are by offering parcel delivery tracking. By tracking your parcel, you’ll always know exactly where your package is and when it will be delivered. Contact us to deliver a parcel on-time and make your life easier which will help your business.

 EFFICIENCY

Another major quality of your parcel delivery service company needs to have its efficiency.  To be able to provide a reliable delivery service to businesses in the region, courier delivery companies need to have a refined and systematic framework, free of flaws and one that accounts for any unexpected postpones such as traffic.

TRANSPARENCY

The final quality for a professional courier service company is transparency. Aside from having packages delivered on time, you have to realize the amount you’re paying and what you’re paying for. A professional courier company won’t try to hide anything.

Don’t hesitate to contact us today.

Have you at any point been in a situation where you needed to send something delicate or fragile either abroad or locally, yet aren’t sure exactly how to pack it effectively? It can be frustrating packing something important or delicate, just for it to wind up broken once it arrives at its target location. Even if it’s not your mistake, you find yourself in a circumstance where the courier service company won’t pay for it, or it may not worth your time trying to get pay for your damaged thing. No one likes being in this circumstance, so read this blog to find out about a few important tips to secure your things during transportation.

WRAP FIRST

Always wrap the thing before you put it in the box. Bubble wrap acts as a protection layer. One thing to make sure of, however, is if your item has any spiked edges, don’t tape the bubble wrap on excessively tight.  This could harm the object further.

GATHER MATERIALS

When it comes to gathering packing materials, it’s smarter to purchase a lot than insufficient. You may believe it’s inefficient to purchase more than you need, you’ll most certainly require these materials down the road to shipping other things. It’s smarter to be left with extra materials than to not have enough to pack what you currently need to dispatch. A few things you may require such as polystyrene chips, tape, bubble wrap, and scissors.

ORIENTATION MATTERS

Depending on what you’re transporting, orientation could have a great impact on its condition once it’s delivered. After all, there’s a reason most cardboard boxes state, “this side up.” If your thing is top-heavy, you might need to flip it upside down because things are simpler to carry when the majority of the weight is on the base. This will also help indicate to anyone else moving the container which direction ought to face up. Not every person follows these signs, but you can only hope!

INSPECT EVERYTHING

Another thing you’ll need to do is check everything for damage. It would be a disgrace to get everything inside the case only to find out that it’s too damaged to adequately protect the thing. You can likewise check to ensure the box is assembled accurately. It may look like everything is fine until you get it, then everything drops out.

MARK IT AS FRAGILE

In case you’re truly worried about your bundle being unsafe in transit you should be sure to mark it as fragile. If you just get a box that says “fragile” on it, individuals are less likely to pay any attention to it. However, if you get some red tape, it will be progressively observable. When everything is inside, ensure you put a good amount of tape around the openings.

CONTACT HEW tRANSPORTATION COURIER SERVICE

The one fundamental step to ensuring that your packages or parcels are delivered safely and on time is to contact a trustworthy courier service company in your area. Contact your Top Rated Courier Service Company in Singapore at Hew Transportation.

We offer same-day deliveries, so you’ll never have to worry about your parcel arriving days or even weeks late. If you have any questions contact us today!

That more and more individuals use delivery services now than ever before. Moreover, you can utilize a courier delivery service for all your business-related packages or send a birthday present to the opposite side of the world. Besides, when you transport important documents and goods, your courier service provider can help guarantee your parcels make it to their intended destinations quickly and safely. However, while you can find plenty of courier companies offering same-day courier services among others while picking the right one is not easy as it sounds. Read on to find out five common mistakes to avoid when choosing a courier service.

Choosing a new courier company

Without a doubt, that every individual makes a common mistake while choosing a courier service is selecting a new courier company. Furthermore, brand new courier companies don’t have the experience and facilities to efficiently and safely deliver packages to their targeted destination. Consecutively, recruiting a professional courier service provider will be your smartest option for ensuring your packages get delivered on time.

Choosing a courier service based on price

Let’s face it, while it might be tempting to pick a courier service company based on price alone, more often than not they will not provide the best overall value. Besides, the best courier service company will offer highly competitive rates as well as value-added services.

Professionalism

One of the common mistakes people make while selecting a courier service is not checking the professionalism of an organization. Moreover, the firm ought to have heavenly notoriety when it comes to dealing with prospective and punctuality. One great method of finding out how professional the courier company’s staff can be is by conversing to the customer service executive.

Not checking the location of the courier service

When it comes to choosing the right professional courier company, a common mistake people make is not checking the location of the courier company. Even though many courier service providers claim to deliver anywhere in the country, they frequently lack the basic facilities, such as an office in a particular area, outside of major urban areas. Numerous individuals and organizations often overlook this fact and assume that the courier delivery company can deliver the parcels anywhere in the world.

Not discussing a firm’s policies and rules

Another common mistake when it comes to choosing the right professional courier service is not discussing the company’s policies, rules and guidelines before signing the agreement. While these were some of the common mistakes that you need to avoid when choosing a courier service, there are many others, for example, failing to search around, not checking the liabilities of the courier service provider, weight and size restrictions among many others. Besides, while you can find numerous courier companies offering same-day courier service services,  ensure you research the previously mentioned tips before deciding as to which courier delivery service company you choose.

At HEW Transportation, we understand the importance of getting packages where they need to go in a safe and timely manner. That’s why our specialists always make it a priority to ensure we’ve got all the essential data for a successful delivery.  contact our team for a specific quote today.

Choosing the best reliable courier service for your business can be tough. What puts a courier service out on top? And what should you notice, while choosing the best courier service for your business?

A Focus On Customer Service

The best reliable courier service is focused on satisfying you, the customer. They love offering the best service and are consistent every single time. The best reliable courier service treats all clients well and every delivery is similarly as important as the last. They know that they must get the conveyance to its destination securely and on time. The best reliable courier service represents your brand how you need it to be represented.

Reliability

When you trust a courier/parcel delivery service with your business goods, you expect reliability. The professional reliable courier service is the most reliable. They understand that you have other basic business issues to stress over, and getting your things securely delivered shouldn’t be one of them. We Professional courier service company won’t make you wonder about the treatment and safely of your things; it will give you the peace of mind to be able to send them out and realize they are in good and safe hands.

Honesty

The delivery service is not only fast, reliable, but honest. Things rarely go wrong with reliable delivery service, but when they do the best reliable courier service is honest and straight forward about the issue, and able to offer you solutions.

Professionalism

Your delivery service is an extension of your brand. Couriers should be uniformed and have customer service in top priority. They should drive safe and clean, well-kept vehicles. Professionalism is one of the important factors when choosing the best courier service to represent your business.

Transparency

Additionally, the best delivery service company will effectively communicate with you-and when appropriate, your recipient – about your deliveries. Regardless of whether they experience traffic delays, a mistyped address, or are telling you that your delivery has been finished; a proper and clear correspondence is essential.

 Ease Of Use

Nobody likes inconvenient delivery services. The best courier service company should have an easy-to-use process flow system. Whether you like ordering online, by cell phone or calling Dispatch directly with your order details, the best delivery company will have various options accessible to you. Additionally, an excellent courier company will permit you to track and trace your delivery during the whole process and will send you notifications upon completion.

A Fair Value

A fair value rarely means the best. But while this might be the situation, you need a fast, reliable courier service that won’t break the bank. The professional delivery company will provide you with a fair value for the services that they offer.

How does HEW Transportation  fit in? Our crew members work hard every day to make sure all of these checklists are checked. Are you ready to get started with the best reliable courier service in Singapore? Contact Us! we offer same-day delivery services and on-time delivery service.

Choosing the right courier company will be the most important and challenging thing for e-commerce business. In this article, we’re going to explore the functions of a courier, and how to choose the right and best courier companies for your business. A right courier company will assist you in increasing the conversion rate and development rate of your business.

What are the things that you should notice when choosing the right courier company? Here is a few consideration to take note of choosing the best courier for your business.

Do You Need An Urgent Delivery Service?

If you want to deliver something very urgent? which courier company should you choose? Immediate availability will be a necessity for an urgent package that require immediate collection and delivery. HEW transportation is Singapore’s best same-day delivery service provider

Does It Matter Who Delivers Or Collects My Goods?

Service quality will be one of the concerns for entrepreneurs who want to deliver their products and packages to their valuable customer. The majority of the entrepreneurs will choose to go for courier companies that can provide the best quality parcel delivery service. Moreover, a high-quality service provider will also determine the relationship of a business with its customers.

Does A Low -Cost Courier Company Provide  High-Quality Service?

Each and every courier company will have its own delivery price. Just remember that the lowest cost might not provide you with the best worth. Decide after you have tried out several different courier companies and evaluate which is the best for your business.

What’s The Courier Package Size  And Weight Limitation?

• Each and every courier companies will provide different parcel limitation. Some courier companies focus on providing large size parcel delivery service and some companies focus more on providing lightweight parcel delivery service.
• It is important to take note of this matter before choosing the courier company.

Insurance And Security

• Before choosing a courier company, Always make sure whether your parcel is insured throughout the delivery process. What happens if your parcels don’t arrive at the desired destination or if they arrive damaged? You will be able to claim back the loss through the insurance for your parcel.
• For high-value parcel, we suggest getting insurance as the huge loss may be incurred due to loss or damaged parcel and we know that you do not want it.

Hope this article will provide you with good knowledge on how to choose the right courier company for your business.

Contact Us! To deliver your important parcel safely to your desired location.

Many people living a long way from their family members sometimes have to use a courier service to deliver their gifts or parcel to their beloved ones. Many courier service providers are now providing variable offers for deliveries of parcels. HEW Transportation offers nation-wide deliveries. All of the courier companies provide door to door parcel delivery making sure that the Parcel has reached the right person and right destination.

Many persons who are going to utilize the delivery service for the first time don’t know which one to pick and which offers the best quality services. Each new person who is thinking to utilize a delivery service must check the different top-rated courier service providers. Here are some important things to be check while choosing the best point to point parcel delivery service.

Types of Delivery  Service

Various shipments have different requirements which include the cost and timing of delivery. You should pick the one which is economical and fast delivery. The pricing relies upon the size of your parcel and the location or area where you are sending it. You should choose the service which is right for your shipment like in the event that you need to send a huge shipment over a long distance, you use national or local freight carrier. But if you have to deliver the shipment in your  area or surrounding the local courier service will be our pick.

Security and Safety

The courier service company has to be safe and secure to ensure the protection of your parcel.  Individuals also send their confidential or private documents through courier service. Individuals also send their confidential or private documents through courier service. So it is important to check the safety profile of the company while choosing the courier service.

Timing

Time or speed of delivery is also very important because few people need to send their bundle urgently on the same day within 24 hours. Many courier companies have different time of delivery. Some courier company offers same-day delivery  and a few offers  delivery within 1-2 days. It also depends on the location or area where you are sending your parcel. Furthermore, a few organizations offer multiple delivery timings from which you can choose the one appropriate for you.

Tracking

Choose the courier service provider which is offering the tracking via the internet or mobile, so that you can check the status of your shipment in real-time. You can check how far are  your package from the destination and further how much time it will take to arrive at the destination or location.

Pricing

Always check the costs of the same bundle or shipment from various couriers before choosing because it can save your pocket money. A few organizations charge a  higher price than others with similar services and delivery timings. If you have the cheaper one,  then it is no use  to waste money on the expensive one.

It is recommended to check the customer reviews about the services, prices, shipment delivery, tracking, timings, safety, security facility provided by the certain delivery.

Dear Valuable Customers,
Thank you for your nomination for the Singapore Promising Prestige Awards 2016/2017 earlier this year.
We are honoured to receive this award for the first time through your continuous support.

At Hew Transportation, we believe that customer experience is important in promoting consumer’s loyalty.
Customer service is one of the most important factors that are often overlooked in the logistics industry.
We remain dedicated in our efforts to promote customer service in the logistics industry as well as recognise our employees for going the extra mile for our customers.
Thank you once again for your continued support!

Providing good service is no longer just a statement we put up on our website and social networks. It is a mantra we drum into our structure. It is not just providing the shine of the chrome of the facade – we go down to the underbelly of our core services, to ensure your goods get delivered to its destination.

Recently, there is a popular quote, famously attributed to Jason Goldberg, that go, “Sales go up and down, but good service stays forever”. That quote summed up our approach. We go into a partnership with our eyes open, aiming for equitable understanding of a relationship.

We may be just a courier to you – but when we performing the delivery, we are an extension of your company. So we want to do right by you.

One cannot put a price on good service, but everyone knows it is invaluable.

During the course of our work, we were asked, if we do delivery of furniture, large household electrical items and pets. While we do want to make that delivery for you, it usually will depend on availability and when we can make time for you. This is applicable mostly to ad hoc requests, as the delivery service that are on our regular routes have already been factored into the service, including as urgent requests. There are certain situations though, that we cannot do the delivery, as detailed below.

Furniture and Large Household Electrical Items

Furniture and large household electrical items, are considered bulky items. Ranging between a light furniture than can be carried by a single person, or small, teak table which require two person to handle it safely & securely, are examples where time is not on our side. Our delivery vans are stationary for no more than 15 minutes at each location. We have to cater to our existing clients and proceed with ad hoc delivery requests in between deliveries.

For large household electrical items such as refrigerators or washing machines, our current pool of delivery drivers are not equipped to handle the stow and deliver the equipment safely. Should there be a change in the future, this article will reflect the change accordingly.

Animals & Pets

Part of our deliveries include handling of ready-to-eat meals and food packs. Due to the hygiene factor that we need to account, we cannot do delivery of animals or pets. However, we can handle the delivery of pet foods.

Do you have a question? Send it to feedback@hewtransportation.com now!