Choosing the best reliable courier service for your business can be tough. What puts a courier service out on top? And what should you notice, while choosing the best courier service for your business?

A Focus On Customer Service

The best reliable courier service is focused on satisfying you, the customer. They love offering the best service and are consistent every single time. The best reliable courier service treats all clients well and every delivery is similarly as important as the last. They know that they must get the conveyance to its destination securely and on time. The best reliable courier service represents your brand how you need it to be represented.

Reliability

When you trust a courier/parcel delivery service with your business goods, you expect reliability. The professional reliable courier service is the most reliable. They understand that you have other basic business issues to stress over, and getting your things securely delivered shouldn’t be one of them. We Professional courier service company won’t make you wonder about the treatment and safely of your things; it will give you the peace of mind to be able to send them out and realize they are in good and safe hands.

Honesty

The delivery service is not only fast, reliable, but honest. Things rarely go wrong with reliable delivery service, but when they do the best reliable courier service is honest and straight forward about the issue, and able to offer you solutions.

Professionalism

Your delivery service is an extension of your brand. Couriers should be uniformed and have customer service in top priority. They should drive safe and clean, well-kept vehicles. Professionalism is one of the important factors when choosing the best courier service to represent your business.

Transparency

Additionally, the best delivery service company will effectively communicate with you-and when appropriate, your recipient – about your deliveries. Regardless of whether they experience traffic delays, a mistyped address, or are telling you that your delivery has been finished; a proper and clear correspondence is essential.

 Ease Of Use

Nobody likes inconvenient delivery services. The best courier service company should have an easy-to-use process flow system. Whether you like ordering online, by cell phone or calling Dispatch directly with your order details, the best delivery company will have various options accessible to you. Additionally, an excellent courier company will permit you to track and trace your delivery during the whole process and will send you notifications upon completion.

A Fair Value

A fair value rarely means the best. But while this might be the situation, you need a fast, reliable courier service that won’t break the bank. The professional delivery company will provide you with a fair value for the services that they offer.

How does HEW Transportation  fit in? Our crew members work hard every day to make sure all of these checklists are checked. Are you ready to get started with the best reliable courier service in Singapore? Contact Us! we offer same-day delivery services and on-time delivery service.

Choosing the right courier company will be the most important and challenging thing for e-commerce business. In this article, we’re going to explore the functions of a courier, and how to choose the right and best courier companies for your business. A right courier company will assist you in increasing the conversion rate and development rate of your business.

What are the things that you should notice when choosing the right courier company? Here is a few consideration to take note of choosing the best courier for your business.

Do You Need An Urgent Delivery Service?

If you want to deliver something very urgent? which courier company should you choose? Immediate availability will be a necessity for an urgent package that require immediate collection and delivery. HEW transportation is Singapore’s best same-day delivery service provider

Does It Matter Who Delivers Or Collects My Goods?

Service quality will be one of the concerns for entrepreneurs who want to deliver their products and packages to their valuable customer. The majority of the entrepreneurs will choose to go for courier companies that can provide the best quality parcel delivery service. Moreover, a high-quality service provider will also determine the relationship of a business with its customers.

Does A Low -Cost Courier Company Provide  High-Quality Service?

Each and every courier company will have its own delivery price. Just remember that the lowest cost might not provide you with the best worth. Decide after you have tried out several different courier companies and evaluate which is the best for your business.

What’s The Courier Package Size  And Weight Limitation?

• Each and every courier companies will provide different parcel limitation. Some courier companies focus on providing large size parcel delivery service and some companies focus more on providing lightweight parcel delivery service.
• It is important to take note of this matter before choosing the courier company.

Insurance And Security

• Before choosing a courier company, Always make sure whether your parcel is insured throughout the delivery process. What happens if your parcels don’t arrive at the desired destination or if they arrive damaged? You will be able to claim back the loss through the insurance for your parcel.
• For high-value parcel, we suggest getting insurance as the huge loss may be incurred due to loss or damaged parcel and we know that you do not want it.

Hope this article will provide you with good knowledge on how to choose the right courier company for your business.

Contact Us! To deliver your important parcel safely to your desired location.

Many people living a long way from their family members sometimes have to use a courier service to deliver their gifts or parcel to their beloved ones. Many courier service providers are now providing variable offers for deliveries of parcels. HEW Transportation offers nation-wide deliveries. All of the courier companies provide door to door parcel delivery making sure that the Parcel has reached the right person and right destination.

Many persons who are going to utilize the delivery service for the first time don’t know which one to pick and which offers the best quality services. Each new person who is thinking to utilize a delivery service must check the different top-rated courier service providers. Here are some important things to be check while choosing the best point to point parcel delivery service.

Types of Delivery  Service

Various shipments have different requirements which include the cost and timing of delivery. You should pick the one which is economical and fast delivery. The pricing relies upon the size of your parcel and the location or area where you are sending it. You should choose the service which is right for your shipment like in the event that you need to send a huge shipment over a long distance, you use national or local freight carrier. But if you have to deliver the shipment in your  area or surrounding the local courier service will be our pick.

Security and Safety

The courier service company has to be safe and secure to ensure the protection of your parcel.  Individuals also send their confidential or private documents through courier service. Individuals also send their confidential or private documents through courier service. So it is important to check the safety profile of the company while choosing the courier service.

Timing

Time or speed of delivery is also very important because few people need to send their bundle urgently on the same day within 24 hours. Many courier companies have different time of delivery. Some courier company offers same-day delivery  and a few offers  delivery within 1-2 days. It also depends on the location or area where you are sending your parcel. Furthermore, a few organizations offer multiple delivery timings from which you can choose the one appropriate for you.

Tracking

Choose the courier service provider which is offering the tracking via the internet or mobile, so that you can check the status of your shipment in real-time. You can check how far are  your package from the destination and further how much time it will take to arrive at the destination or location.

Pricing

Always check the costs of the same bundle or shipment from various couriers before choosing because it can save your pocket money. A few organizations charge a  higher price than others with similar services and delivery timings. If you have the cheaper one,  then it is no use  to waste money on the expensive one.

It is recommended to check the customer reviews about the services, prices, shipment delivery, tracking, timings, safety, security facility provided by the certain delivery.

Dear Valuable Customers,
Thank you for your nomination for the Singapore Promising Prestige Awards 2016/2017 earlier this year.
We are honoured to receive this award for the first time through your continuous support.

At Hew Transportation, we believe that customer experience is important in promoting consumer’s loyalty.
Customer service is one of the most important factors that are often overlooked in the logistics industry.
We remain dedicated in our efforts to promote customer service in the logistics industry as well as recognise our employees for going the extra mile for our customers.
Thank you once again for your continued support!

Providing good service is no longer just a statement we put up on our website and social networks. It is a mantra we drum into our structure. It is not just providing the shine of the chrome of the facade – we go down to the underbelly of our core services, to ensure your goods get delivered to its destination.

Recently, there is a popular quote, famously attributed to Jason Goldberg, that go, “Sales go up and down, but good service stays forever”. That quote summed up our approach. We go into a partnership with our eyes open, aiming for equitable understanding of a relationship.

We may be just a courier to you – but when we performing the delivery, we are an extension of your company. So we want to do right by you.

One cannot put a price on good service, but everyone knows it is invaluable.

During the course of our work, we were asked, if we do delivery of furniture, large household electrical items and pets. While we do want to make that delivery for you, it usually will depend on availability and when we can make time for you. This is applicable mostly to ad hoc requests, as the delivery service that are on our regular routes have already been factored into the service, including as urgent requests. There are certain situations though, that we cannot do the delivery, as detailed below.

Furniture and Large Household Electrical Items

Furniture and large household electrical items, are considered bulky items. Ranging between a light furniture than can be carried by a single person, or small, teak table which require two person to handle it safely & securely, are examples where time is not on our side. Our delivery vans are stationary for no more than 15 minutes at each location. We have to cater to our existing clients and proceed with ad hoc delivery requests in between deliveries.

For large household electrical items such as refrigerators or washing machines, our current pool of delivery drivers are not equipped to handle the stow and deliver the equipment safely. Should there be a change in the future, this article will reflect the change accordingly.

Animals & Pets

Part of our deliveries include handling of ready-to-eat meals and food packs. Due to the hygiene factor that we need to account, we cannot do delivery of animals or pets. However, we can handle the delivery of pet foods.

Do you have a question? Send it to feedback@hewtransportation.com now!