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HEW Transportation Has Been Awarded the Singapore SME 500 Award 2022

We are pleased to announce that HEW Transportation has passed all assessments and has made it to the Singapore SME 500 Award 2022. The Singapore SME 500 Award 2022 is significant for our business as it affirms our business standards, qualities and performance.

Singapore SME 500 Award 2022, HEW Transportation, Logistics, Courier Service

The Singapore SME 500 Award continues to be one of Singapore’s highly regarded business accolades that recognises local enterprises for their business qualities, excellence and capabilities. The assessment is conducted by the Association of Trade & Commerce (Singapore). Part of the process includes evaluating enterprises in its quantitative and qualitative aspects, including the ability to further develop the business and scale its market.

Being awarded the Singapore SME 500 Award is an achievement for us, and we would like to thank our partners, colleagues and clients who have made this possible.

HEW Transportation is a logistics company providing dependable, customised delivery services in Singapore since 1998. With our fleet of drivers, delivery vehicles, and a team of highly-experienced logistics specialists, HEW Transportation is your trusty partner in helping businesses overcome logistical challenges and attain operational success.

About the Association of Trade & Commerce (Singapore) The Association of Trade & Commerce (Singapore) (ATC) is a business association that represents and advocates for the interests and development of Singapore enterprises across all industries and business sectors.

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Why Does Your Business Need a Refrigerated Truck?

Why Does Your Business Need a Refrigerated Truck?

There are many products that require not only secure transport but also refrigeration while journeying to their clients. This includes floral arrangements, food and beverage products, and pharmaceuticals, as various items should be kept chilled or at a specific temperature. 

Companies that handle the delivery items such as food will undoubtedly benefit from refrigerated trucks as millions of people rely on them for fresh produce. Careful preservation is essential for both the consumer’s health and satisfaction.

What Are Chilled & Refrigerated Trucks?

A chilled or refrigerated truck is a vehicle that is designed to carry perishable goods such as frozen foods, vegetables, fruits, wine, and medications at low temperatures for both long distances and short distances. They’re known to be capable of being cold on the inside, going down to any temperature you want while also withstanding the weather conditions outside. 

These delivery vehicles help to prevent products from spoiling as keeping items chilled or frozen keeps them fresh. Refrigerated trucks are becoming increasingly popular today because of the world’s economy and the convenience people want as they order online and receive groceries, medications, and other goods that can be delivered to their doorstep.   

These temperature-sensitive trucks are designed to maintain a specific temperature to protect products, so besides having a refrigerated unit, they also have insulated walls. This means that you can program the settings in these trucks to accommodate the products, and drivers can easily manage and monitor the temperature controls without worrying about their delivery schedules.

Understanding If Your Business Needs Chilled & Refrigerated Trucks

To know if your business needs refrigerated trucks, you must understand your products and their requirements during transportation. For example, the medical industry uses them because some patients can’t live without medication that needs to be refrigerated, the beauty and fashion industry uses them for products like make-up, perfumes, and fabric that can’t withstand high heat, and the food and beverage industry uses them to keep products fresh and edible. 

Even some technological and electronic companies use climate-controlled vehicles as high temperatures can cause damage to electronic devices in transport. So, what are your products, and what special requirements do they need when being transported?

Once you understand the various requirements of your company’s products, you will easily be able to determine whether or not a chilled or frozen truck is something that you need. 

 The temperature at which the goods are transported is essential because many of them may be temperature sensitive. For example, fresh food is transported in a refrigerated truck to keep the food fresh and up to national health standards, which helps inhibit the growth of bacteria. 

Similarly, if your company is delivering pharmaceuticals, some drugs are known to need a lower temperature than others to ensure efficiency. They tend to have strict requirements for the storage temperature. Additionally, medical companies also require their trucks to be disinfected before delivering the supplies for extra precaution.  

These are all important things to note when deciding if a chilled or frozen truck is something your business requires. 

 Who Needs Chilled & Refrigerated Trucks?

 More businesses in all industries now realise the importance of refrigerated transport. Depending on your industry, to guarantee the safety and quality of your products, it is best to get refrigerated trucks. Since the temperature in these trucks can be manually controlled by the driver, it can be used to deliver a variety of chilled products simultaneously. 

Hence, regardless of whether you own an F&B, floral, or medical company, you stand to benefit from chilled and refrigerated trucks. Companies dealing with food and beverages need these chilled and refrigerated trucks to keep their produce fresh. Those in the healthcare industry need them to keep medicines effective for a patient’s survival, and florists need them to keep flowers and plants looking fresh as no one should have dead plants as decorations.  

Businesses dealing in food, beverages, and healthcare all need chilled and refrigerated trucks because it helps them keep their promise of supplying excellent products, delivering on their promises, and bringing them multiple benefits. 

These benefits include not worrying about the weather affecting the deliveries, having the best packaging fit, and ensuring compliance with regulations. When transporting products like medical items, food and beverage, and sensitive flowers, adequate packaging is needed to keep them safe. When bringing these promises, you can upkeep your values, and in doing so, hold your brand name in high regard. 

With the help of chilled and refrigerated trucks, you can ensure that your clients are kept happy. We also know that satisfied clients are more likely to return and recommend you to someone in the future. 

 Why Choose HEW Logistics for Your Chilled & Refrigerated Trucks?

 Many companies are offering on-demand shipping services. Choosing a company to help transport your valuable products is an important decision. It does take some research to find the best company with the proper requirements for keeping your products safe and of high quality. 

HEW Logistics has had experience with all types of deliveries ranging from food deliveries to medical deliveries. We offer refrigerated trucks that are temperature sensitive to cater to your various needs. 

This means in one truck, various items requiring different temperatures can be transported in the same truck. All that is needed is for the driver to set the right temperature required by each compartment the items are placed in. Our professionals will provide you with the solutions you need. Along with the trucks, we provide our clients with a wide range of services, including quality control, proper packaging of the items, and on-time deliveries. Because we care for our customers’ health and safety, our trucks are also regularly sanitised before and after each delivery route is completed.

 Additionally, our trucks are fully insured. When we provide transport for refrigerated shipments, we feel we should always go above and beyond to make sure your products get to where they’re going as quickly as possible with no problems. 

Hence our insurance will allow that to happen while also bringing you the benefits of having everything settled with ease if ever there is an issue. In addition to these many benefits, we also hire experienced, fast, efficient, and always punctual drivers. 

By choosing Hew Logistics, we will prove to be the best and most financially sound decision for your business. Contact us to schedule a consultation to understand if your business needs a chilled or refrigerated truck, and we will be happy to assist you. 

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6 Tips on Selecting a Medical Courier

6 Tips on Selecting a Medical Courier

Wondering what to look for in selecting a medical courier for your medical logistics needs? Look no further! We’ve gone over 6 important tips on what you should look for when choosing your medical courier.

High Degree of Safety

Of utmost importance is, of course, safety. You need to make 100% sure that the company that you are selecting to do the job for you can be trusted to handle medication. As various types of medication are highly sought after on the black market, you need to be sure that the company you are considering is highly regarded and has had no history of regularly missing deliveries or lost parcels.

Data privacy is also something that the company you choose should be aware of. Medical couriers must have data protection services securing their data. Should they have a data leak or be hacked, such information could also be valuable to unscrupulous parties, whether supplier information or patient medication data. Be sure to check with your medical courier about these things before engaging them for their services.

Building trust between your patients also extends into your medical courier. Letting your patients know that you have an extremely secure, reliable, and trustworthy medical courier will enhance their confidence in you and put their minds at ease, knowing that medication can be sent to them without the need to come down to the clinic. 

This may not apply to all your patients but definitely should be offered for those collecting regular deliveries or medication that they have a prescription for. This saves both the patients and the medical practitioner’s time.

Prompt Deliveries 

Medical Couriers must also know that medication deliveries can be highly time-sensitive. When the elderly are waiting for their medication, it could be when they have already run out, and most cannot go a day without missing a single dose. It could also be for medical equipment that may be needed urgently for an upcoming procedure.

A delayed delivery could have catastrophic consequences for these kinds of deliveries, and lateness will be simply unacceptable. While not all deliveries may be a matter of life and death, you never want delayed deliveries, especially when it comes to medication. Your delivery service will absolutely need to be able to deliver as promised, on time and on short notice.

 Real-Time Traceability 

Does your delivery service offer you the ability to see and trace your delivery in real-time? We all know how vital medical deliveries can be, as we’ve just discussed above. 

This makes knowing where your package is and having the ability to monitor its movements in real-time a necessity in this day and age. This will allow you to accurately communicate to your customer the precise location of the package.

You do not want a large window of delivery which will leave you approximating the arrival time with a large margin of error. Ambiguity does not breed confidence in your services (though it may be acceptable to some), and nothing will bring a smile to your client’s face more than receiving their delivery at the precise time you told them it would arrive.

Medical couriers with this feature will not be much more costly than those without because it is slowly becoming the industry norm. Eliminate couriers who do not offer this as part of their services.

Temperature Stable Delivery Vehicles

Does your medical courier have refrigerated trucks? A delivery service that wishes to truly shine as a medical courier will have these vehicles on-hand so they can handle specialised medical deliveries such as vaccines that require them to be stored and transported at specific temperatures. 

Many medical couriers will have refrigerated trucks, but can their trucks maintain fixed temperatures that can be set and maintained throughout long transport periods? You would need to specifically ask your medical courier this question. Losing a large batch of medication due to fluctuating temperature could mean the loss of not just the cargo but even a loss of lives, in some cases.

Tell your medical courier that you would like to inspect their vehicles and even request for them to offer Real-Time Temperature monitoring together with their Real-Time Traceability. A great medical courier will have no problem working this out for you.

24-Hour Availability

Is your courier able to deliver around the clock? Can they arrange deliveries for you at odd hours of the night or in the early hours of the morning? A truly dedicated medical courier will be able to arrange this for you and have drivers who can work the night shift if needed. Perhaps they may not be able to organise such deliveries within very short notice periods. Still, they should be able to handle these types of delivery orders when notified in advance. 

What about same-day delivery? This is another thing that is slowly becoming the industry standard with medical couriers. You should only look for those that offer this as part of their repertoire of services. 

They will likely have a cut-off time somewhere in the day, but this should be more than sufficient to organise last-minute deliveries to clients in dire need of medications that they had forgotten to order or replace a medical device that broke at the worst time.

Package Insurance

Often overlooked and taken for granted, you should always remember to check with your medical courier about the insurance of your packages. This is not to say that you expect your medical courier to lose or damage your parcels, but unexpected things sometimes happen. 

You’ll want to ensure that your medical courier has your goods covered should anything happen to them on their journey to their final destination. Every medical courier should have some form of package insurance. Make sure to check with them on the fine print to determine what is covered and under what circumstances. 

Why Choose HEW Logistics as Your Medical Courier?

If you pay attention and look for these 6 things when choosing your medical courier, you’ll be sure to find one that is a perfect fit for the job. Make sure that your medical courier has a High Degree of Safety, Makes Prompt Deliveries, has Real-Time Traceability, owns Temperature Stable Delivery Vehicles, operates on a 24-Hour Availability and has Package Insurance.

HEW Logistics offers all of these key things you want to look for in a Medical Courier and so much more. HEW Logistics is listed as an approved ALPS healthcare vendor under MOH. Meaning that you can rest assured that your medical parcels are being treated with the appropriate standards as given by the Ministry of Health. 

If you are looking for a medical courier with all the above-mentioned requirements, reach out to us today for a consultation, and allow us to help create a seamless workflow for you.